Hey fellow Shakeology drinkers!
So you’ve made the decision to get healthy and have included Shakeology as your daily dose of dense nutrition. Good for you! Did you know that now there are SEVEN Shakeology flavors? And did you also know that you are NOT required to keep the same flavor on your auto shipment each month, AND that you are NOT locked in to the same ship date/cycle each month either?
Customizing your order
It’s pretty simple to modify Shakeology schedules and flavor choices online. Whether you are a customer or a coach, you can:
• Switch to a new flavor
• Alternate between 2 flavors from month to month (To alternate 3 flavors, contact Customer Service)
• Update shipping address
• Change the shipping date
• Delay the next shipment up to 2 months (To delay longer than 2 months, contact Customer Service)
Modify Shakeology order – here’s how:
The orders can be modified by filling out the modification form located in the following places:
For Coaches/Discount Customers: Login to your TBB page (www.teambeachbody.com) and follow this link
Log in to TBB > COO > My Business > My Forms & Documents > Modify My Shakeology Home Direct Order
For Customers: Follow this link
TeamBeachbody.com > My Account > Customize Shakeology Home Direct
You will be asked for the date of your next order on the request form. If you aren’t sure when your next order is scheduled to ship, you can find it on a prior shipping receipt, in a confirmation email, give it your best estimate (it’s the same day you purchased your challenge pack), or your coach can find out for you.
If in doubt, you can always call…
- Phone 1 (800) 470-7870 Monday – Friday from 6 am – 6 pm Pacific Time
*Email [email protected]
- Phone: 1 (800) 240-0913 Monday – Friday from 6 am – 6 pm Pacific Time
*Email: [email protected]
Chat: Coach Relations Chat
(so that they can positively identify you, email requests must be made from the same address you signed up with)
Need to cancel? Cancellations cannot be done online, but you can take care of it via email, chat, or phone call to either customer service or coach relations.
Please allow up to 3 business days for requests to take effect.